Privacy Policy

Last Updated: January 1, 2025

Sri Harinath Logistics ("SHL," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sriharinathlogistics.com or use our services.

1. Information We Collect

Personal Information

When you use our services or submit forms on our website, we may collect:

• Full name and designation
• Company name and GST number
• Email address and phone number
• Pickup and delivery addresses
• Shipment details and cargo information
• Payment and billing information

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring URL and exit pages
• Cookies and tracking pixels

2. How We Use Your Information

We use the collected information to:

• Process your shipment bookings and quote requests
• Provide real-time tracking and delivery updates
• Send booking confirmations and invoices
• Respond to your inquiries and support requests
• Improve our services, website, and user experience
• Send relevant service updates and offers (with consent)
• Comply with legal and regulatory requirements
• Prevent fraud and ensure security

3. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service Partners: Transport partners and drivers assigned to your shipment (limited to delivery details only)
• Technology Providers: Hosting, email, and analytics services that support our operations
• Legal Authorities: When required by law, court order, or government regulation
• Business Transfers: In the event of merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent for data processing

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment records are retained for a minimum of 7 years as per Indian tax regulations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: